Are you MS Office Suite and tech savvy? Do you have the ability to work under pressure in a fast paced environment?

We are currently seeking an amazing individual who possess all these qualities to join our team as a Samples Coordinator. If you answered yes to all these questions please submit your resume at This email address is being protected from spambots. You need JavaScript enabled to view it.

ESSENTIAL FUNCTIONS:

  • Manage samples database.
  • Contact with outside Reps via email or phone to establish sampling cycles, customer needs, and create a customer supplier relationship.
  • Establish estimated usage requirements, and purchasing criteria for sample inquiries.
  • Secure and place orders in the MRP system taking into consideration; request delivery dates and inventory levels for fulfillment.
  • Respond to Request for information (RFI) within a 24 hour period.
  • Pro-actively communicate delivery information and expected late shipments with a revised date and reason for slippage.
  • Communicate effectively with internal RSM/BDM, and or upper management for required approvals.
  • Capable of following Company and Department procedures/policies.
  • Able to multi-task with a sense of urgency and work effectively.

EXPERIENCE AND EDUCATION PREFERRED

  • Some College experience.
  • 2+ years of customer service or similar experience.
  • Proficient in Microsoft Suite (Outlook, Word, and Excel).
  • Excellent verbal and written communication skills.
  • Strong Organization skills; ability to work in a fast paced environment.
  • Ability to multi-task, prioritize; initiative and work under minimal supervision.
  • Detail oriented.